Google Duplex continues its expansion in the United States

Google Duplex continues its expansion in the United States
Google Duplex continues its expansion in the United States
Author

09 March, 2019

At Duplex's core is a recurrent neural network, trained on a collection of anonymized phone conversation data; the RNN uses the output of Google's automatic speech recognition (ASR) tech, as well as other features.

After first bringing Duplex to Pixel phones previous year in a few major cities across the United States (New York, San Francisco, etc.), Google is now ready for a broader rollout across much of the country.

The restaurant-booking feature is built on Google's Duplex technology and has been the subject of much debate.

It remains to be seen when support will go live in the remainder of the non-supported states as it's possible local regulations may prohibit the use of a feature like this for various reasons.

Since then Google has been working on those concerns.

The Google Assistant will call restaurants and salons to make reservations on your behalf. Google announced on Wednesday that "Duplex" will soon be available on iOS devices.

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CNBC recently tried Duplex to book a table at a restaurant in New Jersey and it worked perfectly.

I first spotted Continued Conversations on my Google Home Hub, and to no surprise, it works just like it does on other Assistant speakers.

For users interested in getting started with the restaurant-booking AI feature, simply ask the Google Assistant book a table somewhere. If it's successful, you'll get a notification on your phone as well as an email reminder and calendar invite.

Google first showed off Duplex last summer, before rolling it out to a small number of users in a handful of U.S. cities in October.

What do you think of Google being able to make automated calls to businesses? Google offered The Verge the following statement about those last few States.


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