Xfinity Mobile restricting hotspot and streaming video speeds

Jason Reed  The Daily Dot
Jason Reed The Daily Dot

05 July, 2018

For starters, streaming video on Xfinity Mobile will be capped at 480p, which means that 720p and 1080p video are out of the question - even if you pay extra for unlimited data. First, it will start holding back video quality to 480p for both its pay per GB and unlimited plans. In the meantime, a spokesperson for Xfinity Mobile told Digital Trends that customers who wish to continue streaming at 720p can contact the carrier directly to have service re-established until the new plan is announced later in the year. Their cellular connectivity speeds are downgraded to roughly 1.5Mbps, which isn't awful, but it's far from ideal for heavy data users.

Comcast has been telling Xfinity Mobile customers about the changes in an email titled, "Update on cellular video resolution and personal hotspots".

Comcast made the announcement in a statement to its Xfinity Mobile customers. However, there's no telling how long this option will be active since the company also says it plans to charge consumers later this year for the ability to view HD video without Wi-Fi.

Comcast is making some changes to their Xfinity Mobile wireless connection plan.

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In addition, subscribers to its unlimited data plan get throttled to 3G speeds when acting as a hotspot for another device. If you pay for data by the gigabyte, you'll still get full-speed tethering-but you're charged $12 per gig, so that could quickly add up if you're streaming high-quality video over your hotspot connection. For everyone else, the company plans to roll out these changes in the coming weeks.

On the 600kbps tethering limit, Comcast told customers, "At this speed, you'll conserve data so that it takes longer to reach the 20GB threshold, but you'll still be able to do numerous online activities you enjoy". At this speed, you'll conserve data so that it takes longer to reach the 20 GB threshold but you'll still be able to do numerous online activities you enjoy.

The second change unlimited users will notice is slower speeds when hotspotting. The By the Gig data option will continue to deliver 4G speeds for all data traffic.

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